Need help managing your subscription? No worries! See what options you have to change your subscription basket, skip a delivery, change your delivery frequency and much more!

Before you start, log in to your account from the top right of the home page. From here, you can click My Subscriptions to access your Dashboard.

  • EDIT SUBSCRIPTION

    Press the Edit button to your subscription and edit product(s) on the page that follows in the quantity you are after. To add product(s), navigate to the Add Products bar.

  • RE-SCHEDULE

    Click on the Re-Schedule button and choose your preferred date and time for delivery for any unpaid order.

  • SKIP ORDER

    Click on the Skip Order button to skip your next unpaid delivery. If payment for your order has been taken, please reach out via WhatsApp.

  • UPDATE ADDRESS

    Use this function to update your delivery address and contact phone number.

  • UPDATE PAYMENT

    Use this function to update your payment information from a secured link, sent via email.

  • PAUSE & CANCEL

    This function means that all your subscription deliveries will be paused or cancelled until you choose to reactivate your account again.
Access My Dashboard

If you wish to cancel your subscription, you can do so via the Dashboard before payment is taken (2 days prior to delivery). Please be reminded that on cancellation, the offer of your $140 in FREE subscription rewards will be lost. That is why we always suggest that members Pause their subscription instead, as this will keep your rewards intact when you resume your orders.